Shipping & Returns

 
Germany
European Union
Swiss (excl. VAT)
Hermes
5,00 EUR
10,00 EUR
14,29 EUR
DHL
7,00 EUR
not possible
not possible
Cash on delivery
+ 5,00 EUR

not possible

not possible
       
Heavy goods surcharge + 10,00 EUR + 10,00 EUR + 10,00 EUR
 
Payment in advance
0,00 EUR
Sofortüberweisung
Germany, Austria and Swiss only!
No transaction fee!
0,00 EUR
 
PayPal
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
Creditcard and debit payment is only possible through PayPal. PayPal also allows a credit card or debit payment without having a PayPal account. Please use the PayPal websites to get more information about that.
 
Credit card (American Express, Visa, Mastercard)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
Debit
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
plus 0,35 EUR + 1,9% from invoice total (transaction fee)

All prices include 19% VAT.

 

Delivery times 

Since we offer well over 12000 different articles, it is unfortunately not always possible to keep all articles in stock and to guarantee a short delivery time. If the articles are marked in the shopping cart as "not in stock", the goods must be ordered. In this case the delivery time is 1-2 weeks (depending on the stock at the manufacturer). If the product is marked with a delivery time of 3-4 weeks, this must be produced by the manufacturer first.

With a stated delivery time of 3-4 working days, the goods are stored in Germany.

 

Depending on the parcel service also the delivery times are different. Hermes generally needs a little longer than DHL for delivery. In the following tables you will find an overview of the delivery times according to parcel service:

 

Hermes

Germany 2-3 working days
EU 5-7 working days
Switzerland 5-8 working days

 

DHL

Germany 1-2 working days
EU 4-6 working days
Switzerland 4-6 working days