Shipping & Returns
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Germany
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European Union
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Swiss (excl. VAT)
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| Hermes |
5,00 EUR
|
10,00 EUR
|
14,29 EUR
|
| DHL |
7,00 EUR
|
not possible
|
not possible
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| Cash on delivery |
+ 5,00 EUR
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|
not possible
|
| Heavy goods surcharge | + 10,00 EUR | + 10,00 EUR | + 10,00 EUR |
| Payment in advance |
0,00 EUR
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| Sofortüberweisung Germany, Austria and Swiss only! No transaction fee! |
0,00 EUR
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| PayPal |
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
|
Creditcard and debit payment is only possible through PayPal. PayPal also allows a credit card or debit payment without having a PayPal account. Please use the PayPal websites to get more information about that.
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| Credit card (American Express, Visa, Mastercard) |
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
| Debit |
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
plus 0,35 EUR + 1,9% from invoice total (transaction fee)
|
All prices include 19% VAT.
Delivery times
Since we offer well over 12000 different articles, it is unfortunately not always possible to keep all articles in stock and to guarantee a short delivery time. If the articles are marked in the shopping cart as "not in stock", the goods must be ordered. In this case the delivery time is 1-2 weeks (depending on the stock at the manufacturer). If the product is marked with a delivery time of 3-4 weeks, this must be produced by the manufacturer first.
With a stated delivery time of 3-4 working days, the goods are stored in Germany.
Depending on the parcel service also the delivery times are different. Hermes generally needs a little longer than DHL for delivery. In the following tables you will find an overview of the delivery times according to parcel service:
Hermes
| Germany | 2-3 working days |
| EU | 5-7 working days |
| Switzerland | 5-8 working days |
DHL
| Germany | 1-2 working days |
| EU | 4-6 working days |
| Switzerland | 4-6 working days |
